Terms of Service

Effective Date: October 2, 2024

Introduction

Welcome to Valdez Brand Scales. These Terms of Service ("Terms") govern your use of our website and services. By using our services, you agree to these terms.

Our Services

We provide:

  • Custom website development services
  • AI receptionist solutions
  • Ongoing maintenance and support
  • Business consultation services

Your Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Use our services for lawful purposes only
  • Pay for services as agreed upon
  • Cooperate during the development process
  • Respect intellectual property rights

Payment Terms

Payment terms will be outlined in your service agreement. Generally:

  • Initial payment is required to begin work
  • Monthly retainer fees are due in advance
  • Late payments may result in service suspension
  • Refunds are handled on a case-by-case basis

Intellectual Property

Upon full payment, you will own the website and content we create for you. We retain the right to showcase our work in our portfolio and use general methodologies for other clients.

Limitation of Liability

We strive to provide excellent service, but we cannot guarantee specific results. Our liability is limited to the amount you paid for our services. We are not responsible for indirect damages or lost profits.

Service Modifications

We may modify our services, pricing, or these terms with reasonable notice. Continued use of our services after changes indicates acceptance of the new terms.

Termination

Either party may terminate services with written notice. Upon termination, you are responsible for any outstanding payments, and we will provide deliverables completed up to that point.

Contact Us

If you have questions about these Terms of Service, please contact us:

Valdez Brand Scales

Email: [email protected]

Phone: +1 (925) 914-1656

Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved through good faith negotiation or, if necessary, in the appropriate courts of California.